Warranty & Repair

Limited Warranty (Valid in USA)

This timepiece is warranted by Glam Rock to the owner for two years from the date of original purchase against defects in material or from workmanship. During the two-year warranty period, Glam Rock Watches will repair at no charge the timepiece if it is defective.

To obtain service under this limited warranty, the timepiece must be sent or delivered to one of the authorized service locations listed on our web site www.glamrockwatches.com. The timepiece should be accompanied by the original receipt or other proof of purchase from an authorized Glam Rock Watches Dealer. To prevent damage, Glam Rock recommends shipping your timepiece by insured mail in a carefully wrapped package.

This limited warranty does not cover the batteries, the crystals, the straps and case covers. Also, it does not cover damage to the case or movement caused by humidity or moisture entering the watch owing to mishandling. In addition, this limited warranty does not apply to damage caused by misuse, abuse, neglect, or damage caused as a result of servicing by an agency not authorized by Glam Rock. The duration of any warranties implied by law are limited to the two-year duration of this warranty.

The exclusive remedy for breach of this warranty or any implied warranty is repair or replacement. Glam Rock shall have no liability whatsoever to the purchaser for consequential, special, incidental or other damages. Some states do not allow the exclusion or limitation of incidental or consequental damages, or limitations on how long implied warranty lasts, so the above limitations and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may have other rights which may vary from State to State.

USA customer service: info@julienf1.sg-host.com

International Warranty

Your Glam Rock watch has been manufactured according to rigorous criteria faithful to the best traditions of watchmaking. All Glam Rock watches are guaranteed for two years anywhere in the world against any manufacturing defect.

The warranty takes effect on the purchase date of the watch, when this certificate is duly completed, dated and signed by the authorized retailer.  The straps, crystals and batteries are not included in the warranty. Neither is damage to the case or movement resulting from mishandling. Also not included are defects due to inappropriate treatment or problems caused from repairs done by someone other than a watchmaker authorized by Glam Rock.

If, in spite of all our care, your watch needs repairing, please send it by insured mail to the agent of Glam Rock watches in your country, enclosing your international warranty.  You will find the updated addresses of the agents of Glam Rock watches on our web site www.glamrockwatches.com.

Alternatively, you can take the watch in person to a Glam Rock watch retailer. The agent in your country will be able to give you the name and address of the Glam Rock watch retailer nearest to your home. For information on the nearest service center near you.